Hands Off! - Frequently Asked Questions

How do I register Hands Off!?

To register Hands Off!, simply enter your registration code exactly as in the email you received when asked at the application startup. The easiest way is to simply copy and paste it from the email you received to the registration window. If you are entering the information manually, make sure you enter both the registration code exactly as in the email since the information is case sensitive.

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How do I uninstall Hands Off!?

To uninstall Hands Off! go in the Preferences window and under the Advanced tab, click on the Uninstall button. Then, simply move the application icon to the Trash. If you have difficulty with the required steps please refer to the video below.

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My computer panics, what can I do?

Hold shift to boot your Mac into Safe Mode. If the panic is related to Hands Off!, run the uninstallation procedure above and contact us.

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How do I insert a non-wildcard asterisk?

Use the Edit menu, Insert non-wildcard '*' menu item (or simply do command-8).

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How do wildcards in application paths work exactly?

When an application is launched, it will be assigned the rules of an exact match, if one exists, and only those rules will apply. Otherwise if there is a wildcard match, it will be assigned instead. If you change the matching while the application runs, you will have to relaunch it for the changes to take effect.

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How long will you continue to update Hands Off! 1.x?

Hands Off! 1.x stopped receiving updates as of September 1st, 2012.

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Where can I download the last release of Hands Off! 1.x?

You can download it here.

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How long will you continue to update Hands Off! 2.x?

Hands Off! 2.x will stop receiving updates as of October 1st, 2015.

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Where can I download the last release of Hands Off! 2.x?

You can download it here.

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How long will you continue to update Hands Off! 3.x?

Hands Off! 3.x will stop receiving updates as of October 1st, 2018.

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Where can I download the last release of Hands Off! 3.x?

You can download it here.

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Why does the Hands Off! installation fail with the "User Approval Required" error?

macOS High Sierra 10.13 introduces a new feature that requires user approval before loading new third-party kernel extensions. If you have difficulty with the required steps please refer to the video below.

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